SHIPPING POLICY

Effective Date: March 11, 2026

Current wine shipping states: California, Idaho, and Oregon. Merchandise ships within the United States. Virtual gift cards are delivered by email.

At Half Full Wine Co., we want your order to arrive safely and in good shape. Because wine is a regulated product, shipping timelines, delivery requirements, and destination eligibility differ between wine, merchandise, and virtual gift cards.

WINE SHIPPING

Where We Ship Wine

We currently ship wine only to California, Idaho, and Oregon.

We do not ship wine to any other states at this time. Wine shipping availability may change as licensing, carrier availability, and applicable laws evolve.

If you have questions about whether we can ship wine to your location, contact us at hello@halffullwine.co.

Processing and Delivery

Wine orders are typically processed within 1–3 business days, subject to product availability, weather conditions, compliance review, and carrier schedules.

Once your order ships, you will receive tracking information by email. Delivery timelines are estimates only and are not guaranteed.

Shipping Costs

Wine shipping charges are calculated at checkout based on destination, carrier rates, order size, and bottle quantity.

Adult Signature Required

Wine may be purchased only by persons 21 years of age or older and must be delivered to a person 21 years of age or older.

An adult signature is required for all wine deliveries. Wine cannot be delivered to P.O. boxes, APO/FPO addresses, or left unattended.

If no eligible adult is available to sign for delivery, the carrier may make additional delivery attempts. If a shipment is returned to us because delivery could not be completed, including due to failed delivery attempts, refusal to sign, or an incorrect address provided by the customer, we may charge return shipping, reshipment fees, and any other lawful handling charges.

Weather Holds

Extreme heat or cold can affect wine in transit. To protect your order, we may delay shipment due to weather, carrier conditions, or other factors that could compromise product quality.

If we place a weather hold on your order, we will ship as soon as conditions reasonably allow. We may, but are not obligated to, contact you regarding the delay.

Damaged, Lost, or Incorrect Wine Orders

Please inspect your wine order promptly upon delivery.

If your order arrives damaged, leaking, or incorrect, contact us at hello@halffullwine.com within 48 hours of delivery and include your order number and photos, if available. We will review the issue and, where appropriate, provide a replacement, store credit, or refund in accordance with our Returns & Refunds Policy.

We are not responsible for damage, loss of quality, or other issues resulting from delivery delays outside our control, failed delivery attempts, or wine left unattended after lawful delivery.

MERCHANDISE SHIPPING

Where We Ship Merchandise

We currently ship merchandise within the United States.

Processing and Delivery

Merchandise orders are typically processed within 1–3 business days. Delivery timelines vary by destination, shipping method, season, and carrier conditions.

Tracking information will be provided once your order ships.

Shipping Costs

Merchandise shipping charges are calculated at checkout based on package size, weight, destination, and carrier rates.

Delivery Limitations

Some merchandise orders may be shipped to P.O. boxes, depending on the carrier and the item ordered. We reserve the right to limit shipping methods or cancel orders that cannot be shipped to the address provided.

Damaged or Incorrect Merchandise

If your merchandise arrives damaged or incorrect, contact us at hello@halffullwine.co within 48 hours of delivery and include your order number and photos, if available. We will review the issue and work to resolve it through a replacement, store credit, or refund, as appropriate.

VIRTUAL GIFT CARDS

Delivery

Virtual gift cards are delivered electronically to the email address provided at checkout.

Availability

Virtual gift cards are available for purchase regardless of shipping destination, because no physical product is shipped.

Please make sure the recipient email address is entered correctly at checkout. Half Full Wine Co. is not responsible for delivery issues caused by an incorrect email address provided by the purchaser.

GENERAL SHIPPING TERMS

We reserve the right to delay, hold, reroute, refuse, or cancel any shipment due to legal restrictions, licensing requirements, weather, carrier limitations, inventory issues, pricing errors, suspected fraud, or other operational reasons.

Shipping timelines are estimates only and are not guaranteed.

For questions about shipping, contact hello@halffullwine.com.